I booked my plane fare and the hotel room for the first night of my stay with Expedia. There were three of us traveling to Hawaii.We only needed a room for the first night of our stay. Expedia recommended the Aston Beachside in Waikiki. I was told that it would accommodate 4 people. I also paid for a flower lei to be waiting at the airport when we arrived.
When we got to the airport, my two friends who ordered their leis had a representative meet them with their beautiful
Flowers. Mine never showed up. We left the airport and arrived at the hotel where we were told right away that we could not stay as their rooms only accommodate 2 people. I asked for a refund and was told that I would have to take it up with Expedia . The manager then found another place for us to stay. It as more than the room I had booked through Expedia.
When I called to complain to Expedia I was told that there was nothing that they could do about it. I have used them in the past but will NEVER use them again..
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