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I purchased tickets on Viagogo for Beyonce at The 02. I recently received my tickets but they are E Tickets. It says I have to print the tickets off, however there is a name on the tickets which is not mine. I'm very worried that staff at The 02 are going to ask to see ID which matches the name that is on the tickets, which I obviously will not have.

12 April 2013

Reply from Viagogo

Dear James,

viagogo is an online ticket marketplace where people can buy and sell tickets to live events. For some events, event organisers print the tickets with the name of the original purchaser on the ticket. These tickets are genuine and valid for entry to the event.

Please note, that if there are any problems with your ticket you are protected by the viagogo guarantee.

Kind regards,

The viagogo team

James Robinson´s profile

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James Robinson
London, United Kingdom