Gets much easier ! ...
.First time round my experience was okay other than I had to wait a few days to have my booking confirmed due to the dvla being closed (unavoidable I suppose), and the only issue I had afterwards was I was charged for fuel even though I had refilled to the same level! Having said that customer service was good and I was quickly refunded.
Mainly due to the low price i had another go and booked a medium van for an hour this evening to move some furniture, and can see how much easier it is once your details are confirmed as it took me all of 5 minutes to book and was able to collect at short notice .
The biggest plus for me is that I can now book and collect a van at any time of day or night and only pay for the time I need it. An hour cost me around £8.50 tonight and even though I returned the van 10 minutes late I was not charged any extra, which I was concerned about ... For info i hired in brighton
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