You never know what a product will look like when you buy from the Internet,but this is high quality and perfectly finished. Haven't put it up yet but it's going to look great on the side of my house. Also for such a heavy product i thought the packaging was representative of the size of the sign. Companies so often over do the amount of packaging. I did have to speak to someone on the phone and i found them helpful and courteous. All in all very pleased with the service and the product i have bought.
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