I ordered the tankard without any problem, but when it came to delivery options, I wasn't too sure on the benefits of each, they weren't clearly explained. As I wanted prompt delivery, I chose tracker, at additional cost. I got usual acknowledgement emails over the new working day, but no information on delivery. I emailed and asked for delivery details, and was told tracking link would be sent out. The tankard arrived safely the next day and I also got tracking details. Too late though, the thing had already arrived..!! I emailed BuyaTankard twice and said I had not had the opportunity to track my delivery and had to rely on responses to emails, and asked for a refund of the additional payment. Have had absolutely no response.
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