David Will´s profile

Reviews (1)

Just Eat

Great service and use all the time.

I don't know why people are complaining about Just Eat as a company since most of the complaints are about the takeaways themselves, I've never encountered a problem with the site having used it for years.

My only complaint is that the points system has been taken away, I had been saving them up for years in hope to get something decent from the pointshop and do feel a bit ripped off in that respect- at least what Just Eat could have done was give a money off voucher in return for the points. Some friends have stopped using the site because of this- if something was to be done about the points system I would have given 5 stars.

12 April 2013

Reply from Just-Eat.co.uk

Hi David,

It's amazing when we see our customers think we're doing a great job, our aim is to provide the best we can for you guys!! And we really do appreciate all feedback, it only helps us help you so we can tailor the service to your needs ;)

About the point shop, it was a sad time when it went but it was for a good cause, the point shop only allowed customers to use their points to enter into competition. We've now put our effort into getting takeaways signed up to offering discounts for customer as a way of rewarding our loyal customers! And you can still enter competitions just keep an eye out on our newsletters, twitter and Facebook page!

Thanks,
Preena

Social Media Consultant

David Will´s profile

profile image of David Will
David Will
Reviewer
1987
London, United Kingdom

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