The ordering/paying was very straightforward but I can't comment on quality yet as I am starting from Monday. However you need to try and find a way for your delivery people to offer some sort of timescale when they wil come rather than "it will be at some point between 9am and 6pm"
I was told my order would come on a Friday but it actually arrived on a Thursday when I was out. I got a card to say it would come the next day. It duly did but not until 5pm which meant I "lost" a whole day waiting. I know you can get it delivered somewhere else but that is not always possible and surely you can advise if it will be morning or afternoon at least.
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