Dean Musgrove´s profile

Reviews (1)

Bathshop321 Customer Services

Not bad, could do better replying to customers emails faster.

I was quite happy with the suite. I was disappointed at first as my order went through and I then get a call a few days later stating that the product will take another week to be delivered. I think Internet needs updating with stock more often. I find it quite frustrating that emails do not get answered faster. I am having to return some goods as they were not suitable. We'll see how that goes but doesn't seem great so far as I haven't received no reply to my returns form and to be told that I need to arrange return myself without being offered a service by yourself. Not bad on the whole though but just some suggestions for you.

18 April 2013

Reply from Bathshop321

Hi Dean

Not bad is never good. May we apologise for your disappointment in what appears to be an isolated case?

Please continue to liaise with the team to resolve if not already.

Thank you for your valuable feedback.

Customer Services

Dean Musgrove´s profile

profile image of Dean Musgrove
Dean Musgrove
United States