I ordered a nest of tables from Argos about 5 weeks ago. When I ordered I chose the delivery date and although it was about 4 weeks in the future I was happy to wait as the tables looked nice and the price was reasonable.
The tables arrived on the specified day of delivery so I was happy but on opening the package they looked very different to the picture on the website!
I was quite shocked as the tables looked to be poor quality and definitely couldn't use them so I contacted customer services to see what I could do.
The lady was very helpful and told me that the full amount would be refunded to my card within 4 days and they would come and pick up the tables in about 3 weeks.
I was a bit puzzled as to why it would take so long for them to pick them up (and a bit annoyed to have to store them for so long) but customer services were very helpful.
I'll definitely use argos again but perhaps for a product like this I'll use a different company where i can inspect it before i buy.
I spent quite a few weeks looking at many different ecommerce website companies and reading many reviews about the different ones. I found shopwired on the offchance and liked how their website was presented and the fact that they do the design themselves. Shopwired seems to be a relatively newcomer to the scene so there weren't really any reviews I could find about them but I chatted to Steven who reassured me of the process.
When I ordered my site I found the login site to be really easy to use and I was able to start adding my products.
I had a draft design for my new site within a few days (although I had to fill out a lengthy 'design questionnaire' first) and I was really pleased with it.
I did have a few changes I wanted to make as I wasn't entirely sure that some of the things they'd done would fit with my existing customers, but these were done quickly and the whole thing was ready quicker than I expected.
Now everything is setup I'll look forward to seeing the results...
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