The item was sent promptly, and the only reservation I have is that the instructions for connection to the modem and powering up were a bit short on information, so if you had no computer savvy, things might seem complicated. Once connected it was a really great to have Skype showing on the handset and operating as easy as if you using the computer Skype system - the contacts all came through correctly and show whether they are phone or Sykpe contacts by way of an icon - as I said all easy.
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