Deepti Naidu´s profile

Reviews (1)

DPD UK

Unreliable system

Hi,
I was to receive two parcels with different delivery addresses on the same date. I postponed one to another date and kept waiting for the unaltered parcel. When I called the customer services, I was told that both my parcels had been amended!!!!

Would have appreciated at least a notification.

15 April 2013

Reply from DPD UK

Hi Deepti,

I'm sorry that you've experienced these issues, and for any inconvenience :(

I see that the parcel is due to be delivered this evening. Let me know if you have any issues by emailing socialmedia@dpd.co.uk and I'll be happy to assist.

Kind regards,

Bobby.

Deepti Naidu´s profile

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Deepti Naidu
Reviewer
1981
London, United Kingdom

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