J Goddard´s profile

Reviews (3)

Ocado

Absolute Rubbish, THEY are LIARS and scammers and a total rip off!

Ordered an item over a week ago for delivery today, turned up and the driver said it's missing or out of stock, rang customer services for some sort of update they were quite rude. will deffo not go near this company ever again, really really poor service.

Update : Customer services told to re-order the item they didn't deliver as they did really have it in stock afterall, guess what though the price now increased by a whopping £80.
They must be joking!

Ocado

POOR SERVICE, customer services and driver BOTH LIED!

Ordered an item over a week ago for delivery today, turned up and the driver said it's missing or out of stock, rang customer services for some sort of update they were quite rude. will deffo not go near this company ever again, really really poor service.

Update : Customer services told to re-order the item they didn't deliver as they did really have it in stock afterall, guess what though the price now increased by a whopping £80.
They must be joking!

Arkclothing

Poor service!

I have placed several orders with this company over the past year, ALL have been terrible, items not shipped within time frames, items not in stock even paid for 24 hour delivery and 4 days later they still haven't shipped an order and ring to tell me an item is not in stock so they haven't shipped my order and then almost demanding I choose another item before they will ship the order AND then still expect me to pay the additional p+p for next day shipping! Latest order they promised discount which was applied on checkout but then on the confirmation and card they charged full amount! Posted a non-abusive query on their facebook walls for them to remove it and block my posting rights on their facebook wall.
NO respect for their customers and refuse any sort of customer service, they are not even able to take telephone calls on a Saturday!
AWFUL SERVICE IN GENERAL!
Update well the Director who stated he would happily investigate any issues couldn't even be bothered to respond, so that about sums up this company. POOR.

J Goddard´s profile

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J Goddard
Reviewer
Male, 1971
Beeston, United Kingdom

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