I have made now probably 8 purchases through TCB and of those only 3 have tracked. I then have to go through the process of contacting customer support and raising a ticket, which then has the effect of delaying the outcome even longer. I have 2 claims that are more than 5 months old and 3 that have been declined by the retailer for unknown reasons. When I contacted CS about the tracking issues I get the stock reply that I must have cookie issues. I have been using cashback sites for about 5 years now and am fully aware of how cookies track a transaction. I also use [external reference] and have far less problems with tracking, and am kept fully informed by their CS when there is an issue. Unlike TCB who have not responded to the nudges I have sent about the 5 month outstanding issues, neither of which are subscription or contract, which should just be a clear "I bought something, now pay the cashback"
Also, and this is true of both the top cashback sites don't be fooled into thinking that you are getting a free dinner. I have on a few occasions gone through the cashback site to a retailer and in another browser just gone straight to the site and have found the price cheaper without using the CB site
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