Twice now i have ordered from cash generators web site and both times i paid only to receive an email the next day along with a refund and a short note saying "sorry item ordered has already been sold, is behind"
Complete waste of time, i doubt if i will ever use their online service again.our computer update
I orded my Moog Minitaur from these guys Monday via ebay, i asked for a little discount and got a discound, AND it was with me Tuesday midday...
I cannot recommend Music matters enough...
Thank you for a first class service, i will definatly buy from you again.
We ordered a meliconi tv stand and expected it be with us within a week or two at most, after two weeks i phoned them to find out what was going on, nice lady on phone explained it was still out of stock and the warehouse was waiting.
She suggested i call again in a week or so, so i did and got the same answer, its still not in stock and she was not certain when it would be available, so i asked for refund but was told it would take upto 30 days as that was their policy.... I explained we had already waited over 2 weeks and to wait another 30 days was a little unfair, i was assuresd thats the policy amd there is nothing that can be done...
Well we waited 30 days and guess what? Still no refund, i phoned them up and explained the situation but was told to email head office to sort it out.
Well after more phone calls etc and another 4 days we finally got our money back, but nothing for all the hassle and costs to ourselves for chasing them up all the time....
We will never use this company ever again and i would suggest you male sure they have your item in stock before ordering or be in for a lenghy wait for your money back plus alot of hassle with calls and emails etc...all in all the cost to myself calling them from my mobile was close to £15.00.... Prepare to be put on hold for a lenghy time.
AVOID THIS COMPANY AT ALL COSTS.....
SOME ONE PLEASE EXPOSE THIS SCAM.
PLEASE REPORT TO BBC WATCHDOG, IVE EMAILED THEM AND THE MORE PEOPLE WHO DO WILL GET THIS LOT EXPOSED.
Here is the bbc watchdog web address
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