Ollie Drackford´s profile

Reviews (1)


Terrible terrible delivery - 3 weeks & counting.

The price looks great, but you are much better off paying a bit more to actually get your order. Quick to take your money, slow to non-existent in their delivery.

I have waited over three weeks (not including weekends and holidays) for my order, which I require for a trip in one weeks time. I can guarantee it won't be delivered in that time - however I have no time left to cancel and replace the order - so i'm stuck hoping for a miracle. Thanks for that value basket - you have ruined an opportunity for me to document an incredibly important trip.

Their Customer service gives you the same story each time 'high demand etc' which is clearly a load of rubbish. Their website by the way, still shows that stock is available - so be warned, apparently it is not.

Go with someone else, these guys are awful - I'd love to give more of a review about the product; however , as I don have this I am unable to do so.


Simon Fox, E Yin Hee, Elizabeth Lavenderand Tim Bishop found this review useful

19 April 2013

Reply from valuebasket.com

Hello Ollie,

Thank you for your review, and apologies for the delays experienced.

Having received your request, cancellation has been processed and the funds should have reverted back to your account. Should there be any further queries in regards to your order, please do not hesitate to let us know.

Kind regards,

Angel Liu

Ollie Drackford´s profile

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Ollie Drackford
London, United Kingdom