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Reviews (1)

Airbnb

No phone contact for customer service and emails are slow

Airbnb requires you to verify your account with your credit card. They charge an amount under a $1.00 and then require you to enter the digits online. THIS METHOD DOES NOT WORK because MC posts all sub $1.00 charges as a $1.00. SO I could not verify my account unless I supplied them with Facebook and/or Linkedin information. IN other words Airbnb now forces you to divulge personal data. THIS IS OUTRAGEOUS.

There is no phone contact for Airbnb customer service. AND email response for this issue took 4 hours. Then a canned statement is given which states no help on this issue.

AVOID Airbnb. I could imagine what would happen if I needed an issue resolved once I arrived to foreign city with boarding concerns.

Jacquelyn Drew Van Tuyl, Amanda_d00, Elisabeth Soechtingand Marcia Ganeles-Kislik found this review useful

John Shiao´s profile

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John Shiao
Reviewer
1964
United States

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