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Reviews (1)

Tennisnuts

Reasonable experience

I ordered a Carlton Razor V1.0 racket from tennisnuts, prior to purchasing I sent them an email asking a few basic questions which took around a week to get a response which was helpful although a little slow. Ordering is very easy and fast, I chose next day delivery and was happy to see it dispatched that day.

The downside to this is that tennisnuts uses parceforce for deliveries and when the day came I found that the online checker said that it had been delivered (which included a signature) even though I hadn't received it and had been in all day. This lead to a couple of lengthy phone calls to parcelforce which ended up with them admitting they delivered it to the wrong address. Fortunately they remembered the exact address and I was able to pick it up the next day. I don't blame tennisnuts for this although I think they could use a different courier as parceforce seems to have a poor reputation and if I hadn't chased it up who knows what might have happened!

Once collected I opened it up to find the racket in perfect condition with everything I had ordered inside the box so no complaints at all about the quality of the items just be wary of deliveries if you use next day delivery.

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Mr Badders
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United States

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