I've had quite a few orders from Wildcat, mainly because there are so few suppliers of some of their more specialist goods, but each time they have let me down with their awful shipping lead-times. Even when an item is showing as 'in stock' / available, they take days to even ship your orders. In this day and age where a good service is key, they fail in every respect.
I placed an order on the 8th May- website says 'available', their follow-up email (days later) confirms they're in stock, then a few days later you get a 'shipped' notification... I'm still waiting. It's the 16th today.
The website re-design is awful too. This company were once at the top of their game, but now they're pretty awful.
Bodyjewelleryshop provide a much swifter service with a far superior website. Up your game wildcat, these are competitive times.
I've been using Totally Wicked for the last eight months, since I switched from those dreaded ciggies. Their website is rather difficult to navigate - you really need to know what you're after. I ended up calling their 0845 number and spoke to a very knowledgeable member of staff. They asked me how many I smoked, what brand, what I do for a living and advised me of a kit and strength of fluid. I took delivery of my Tornado ego c and haven't looked back since. I had a problem with an atomiser around 2 months ago, and when called them, they asked me a few questions about the problem and sent me a new one - received next day! First class service! I wouldn't hesitate to recommend them to anyone wishing to switch to e cigs!!
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