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Paid for Business but got Economy!

I bought two business class tickets from Stockholm to Vancover (round trip) from and paid over 1000 Euro extra for Business Class vs Economy. After charging me close to 4000 euros, they ring me up to explain that there has been several mistakes in the booking and the confirmation email, and that I will have to accept Economy class or pay extra for an upgrad to Business!
They offered me a refound, but as we are close to the travel date now, all other tickets are much more expensive now!

I talked to the Airline KLM and the can not do anything, but they also warned me for

Please do not do the same mistake as I did, do not book with!

Carl Bernström´s profile

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Carl Bernström
Stockholm, United States