We ordered a Xerox printer from Printerland. We had used them before and remembered that they almost always had good prices with no delivery issues so we went back to them.
After ordering the printer we got an email from one of the staff at Printerland to tell us about how different Xerox printers are better for certain things. Specifically that certain models were very efficient on consumables and I seem to remember some comparison information was provided. From reading the email I got the impression that they would have allowed me to switch the printer if I wanted to. (Presumably before it was dispatched.) I was happy with the printer I had chosen so I didn't take up this offer - but it was nice that they took the time to make sure I was purchasing the right product for the job.
The only thing I was initially concerned about was that they may be waiting for a response about changing the printer before dispatching it. I intentionally did not respond promptly to find out and the printer did arrive on time so that's great.
Printer arrived promptly and worked immediately. The package was complete.
On the occasions that I have had communications with Printerland I have found them to be friendly, courteous and efficient. Their prices are generally good too which makes them the first place I look for printers now.
Their website and order process I barely even noticed. (Since you only tend to notice when you have problems!) Everything just went smoothly. It was clear and simple to use. They even highlight currently available Xerox offers.
What else can I say? 5 Stars from me!
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