Fine on way out as driver was there at North terminal after 5 mins, but on the way back called as stated on card,once landed and then when picking up bags, no problems I was advised, 25 mins left waiting in the cold and 3 phone calls I was then advised that the driver was in south terminal and would be there in 10 mins, it wasn't the drivers fault it was who ever left him the instruction to pick me up.
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