Michael Jensen´s profile

Reviews (2)

Oister

Netadgang skiftende

Generelt ok til prisen.
Men utilfrdsstillende at man kan ringe op fra telefonen men ikke altid kan få internet adgang. Der kommer ikke et direkte svar fra oister når man henvender sig kun en generel mail der henviser til at de grundliggende ikke kan hjælpe da det er "3" der har ansvaret

Mark A found this review useful

BatteryUpgrade

Intransparent pricing

If you buy for 50 euro including shipping you must expect another bill of 40 euro covering customs clearence taxes + +. Nowhere you recieved this information before paying. In order to get your product pay double value.

21 December 2010

Reply from BatteryUpgrade

Dear Michael Jensen,

I'm sorry to hear customs has taxed your shipment. Please understand that this is not a normal procedure, as most consumer orders fall below the taxation threshold. Ofcourse if you had contacted our helpdesk about this we could have provided a solution right away.
Because BatteryUpgrade.dk does not want to burden you with these costs, we would like to offer to refund the additional costs you made. We only need you to send us a copy of the customs invoice by email, and the refund will be processed as soon as possible.

Kind regards,

BatteryUpgrade.com

Michael Jensen´s profile

profile image of Michael Jensen
Michael Jensen
Reviewer
United States

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