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Reviews (1)

GSF Car Parts

Really annoying not overly happy on or offline

Made an order, it got cancelled and wasn't informed it was cancelled..

Online help was ok.

Screwed up my plans completely and put me behind schedule, I had to send someone to local branch to get some of the parts I need but they were missing some so I had to change my order, I then left a funeral early to meet that person and the local GSF branch left parts out meaning I had to take 2 hours out of my day to go down and collect the parts.

Also worth noting that their <external link removed> site has different prices for different items, sometimes they are cheaper than the GSF site, other times more expensive so worth checking both sites, for instance GSF sell a £20 master cylinder, <external link removed> sell a £40 and up master cylinder

I would use <external link removed> but their parts are shoddy at best and do no not cover my vehicle.


Also to add, 2 years ago I bought a gearbox mount using their vehicle selection and it returned one mount, 2 years later when I go to fit, it is the wrong mount and they don't list a part for my vehicle on GSF, but <external link removed> list the part I need and it is the same mount that I have and it is wrong.

However they are cheap and I will begrudgingly continue to use them even though they have somewhat annoyed me, and if I get a response I appreciate why it was cancelled but the lack of email was highly annoying, and the missing parts in store.

17 April 2013

Reply from GSF Car Parts

Hi,

Thank you for your review.

We will not cancel an order and not contact the buyer either by phone or email as long as we have those details. As you have not put a name on your review, we are unable to check any details.


Regards.
The GSF web sales team.

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