Every aspect of Envirophone was user friendly, easy to understand and absolutely effortless. They made the entire process very easy and kept you updated at every step. Even if I could get more elsewhere, I would choose Envirophone every time as it was totally pain free. I just wish they took mobile chargers!
After reviewing the extortionate prices quoted by Royal Mail, I did a google search and ParcelHero came out on top. However, I didn't want to just send my parcel to Australia with anyone, so after looking at the reviews, I decided to go with it.
And I'm glad I did as the parcel got there quickly, and because I hadn't filled the form out properly, the team at Parcelhero were extremely helpful at helping me get the parcel out there and on time.
There are a couple of things I would change, and that would be make the instructions easier to follow and more of the information more up front. My top tips for anyone planning to use Parcelhero are as follows: 1) You will need someone to print the labels out if you don't have access yourself 2) The parcel cannot have ANY of the destination or sender address on it (as the label you print out goes on the outside) 3) The label may have a different address on it to the one you wrote, do not be alarmed, this is the address for the warehouse it's going to first before the correct address is put on it. 4) Be as explicit as you can with what is inside and 5) Although on the website it said the courier would provide you with a documents inside plastic,my one took a while to be persuaded!
If I was sure of the above then I would have given ParcelHero a 5. I will definitely be using them again, and again and recommending them to everyone I know!
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