Lauren Priest´s profile

Reviews (1)

DPD UK

Bad Service

A parcel was due to be delivered to my Grandmas house today at half 2. She is always in the house because she is disabled. However when the DPD driver knocked on the door he did not give her sufficient time to answer the door and had begun to walk away by the time she had reached it, when she shouted he ignored her and carried on. I then tried to ring the DPD customer help line and nobody answered the phone and i was on hold for 20 minutes.

16 April 2013

Reply from DPD UK

Hi Lauren,

I'm sorry to hear this was your experience on this occasion. The delivery will be automatically reattempted tomorrow, but rest assured that I have passed your details on to our customer services team to ensure there is no repeat.

Feel free to contact me at socialmedia@dpd.co.uk if you need any assistance.

Kind regards,

Bobby.

Lauren Priest´s profile

profile image of Lauren Priest
Lauren Priest
Reviewer
Female, 1992
Huddersfield, United Kingdom

About