I am a first time user of wowcher and found a good deal on a tablet I wanted to get my husband.
I purchased what I thought was the tablet on my credit card and waited excitedly for the item. After a few days I thought I would double check and see how the progress. When I did I actually realised all I had done was buy the voucher and hadnt redeemed it and it had expired. I do realise that it was slightly confusing as I thought I had already paid and purchased my item. so after emailing the customer service on the 10th April I am still awaiting a response.
im just really dissappointed as I now feel out of pocket by what is a lot of money and didnt find the information clear enough. All I would like is either the item or a refund as now I know I still would purchase from wowcher again in the future.
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