Philip Joy´s profile

Reviews (2)

Won't use again.

Bought to give as a gift but product sent without packaging, instructions or paperwork in a plain brown envelope. Had to google the product to get instructions.

03 April 2014

Reply from

Hi Philip,

We're sorry you're unhappy with your purchase. We endeavor to provide customers with as much detail as possible before they purchase products from our website. With this in mind, we launched a video demonstration of the Tree Frog which you can find at the top - on the product page:

We value customer feedback and as such, we will look into this further and we will ensure that our packaging protects orders such as yours.

Many thanks for your feedback, and if we can be of any more assistance, do not hesitate to contact us by emailing


Good product, quick delivery and excellent customer service.

Have used in the past and will use again in the future.

Philip Joy´s profile

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Philip Joy
Margam, United Kingdom