Oto Horacek´s profile

Reviews (1)


Very bad...

I purchased 2 tickets about a month ago to see Russell Peters last night in O2 Arena, when I was going through gates my tickets wouldn't work. I was told the seller has probably cancelled my tickets and got duplicates of theirs. So the seller was sitting on my seats.
I emailed viagogo, asking for refund and explanation. Cause nobody contacted me regarding any changes. I'm still waiting for response.
Oto Horacek

17 April 2013

Reply from Viagogo

Dear Oto,

We sincerely apologise for the problems you experienced. Please could you share your 7-digit transaction ID so that we can look into your order.

A member from our Customer Services team will be in touch.

Many thanks,

The viagogo team

Oto Horacek´s profile

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Oto Horacek
London, United Kingdom