Olivia Hind´s profile

Reviews (1)

Bozowi

AWFUL

First time i have used this company and i had a feeling it wouldn't go well. They claim to have never received the phone. A phone i know i posted almost a month ago. I'm sorry but i just don't believe them, i think they are a badly run company. I don't want to go as far as saying they actually received the phone but are telling me they didn't...I think we can all make our own minds up on that. Save yourself bother and AVOID!

18 April 2013

Reply from Bozowi

Hi Olivia, I can see we dispatched our pack to you on the 26th March so you could send us your HTC Desire.

We haven't yet received your device - could we ask when you sent it to us?

Royal Mail classify packages as lost and won't investigate until 15 days have passed. We're obviously not able to control postage of devices, but would like to help you track your handset down if possible. Could we suggest you start with Royal Mail to see if they can help too?

***UPDATE: Olivia, we're pleased to see that your device has arrived, been tested and you've accepted the price for your phone. We processed the device as quickly as possible for you to try and make up for the postage delays which are, unfortunately, out of our control. Thanks again for choosing us.***

Olivia Hind´s profile

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Olivia Hind
Reviewer
1993
Cheadle Hulme, United Kingdom

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