Maurice Firman´s profile

Reviews (3)

Simply Electronics Ltd.

NOT A UK SUPPLIER - Virtually everyone delivers promptly, these guys don't - BEWARE

Looking at their website you get the impression that this is a normal UK based supplier with stocks in this country. My item showed 4 in stock when I ordered so my expectation, based on normal suppliers, is that dispatch and delivery would be reasonably quick. I'm still waiting for news 9 days later having placed my order AND PAID FOR IT on 4th March. Sorry Simply Electronics but if you want to sell in Europe then keep stock here, not in China where I believe you are based. Misleading customers is never a good idea in our culture and you can't expect to sell on price alone - service is also essential.

Byfield Bird found this review useful

14 March 2014

Reply from Simply Electronics Ltd.

Dear Customer,

We are very sorry for the inconvenience caused.

We are doing our best to send your order the soonest time possible. Furthermore, an agent shall be in contact with you for updates.

Many thanks.


Dire customer service, maybe pay the CEO less and employ more staff?

In a world where Broadband and telephones are just about essential BT cannot allocate an engineer to fix a fault IN THEIR TELEPHONE EXCHANGE in less than a week. We have no useable telephone and no broadband and the earliest they can fix it is January 28th. Perhaps if they took customer service seriously they'd reflect on this employ more engineers and maybe reduce the pay of executives by a small proportion to fund this - the outgoing chief, Ian Livingston, was paid £18.5 million (yes million) last year. An extra engineer or several on £30K or so would hardly dent his pay.

Snowdonia Breaksand malih1 found this review useful


Don't even think about booking with these crooks

I booked a car to pick up in Funchal just before we left on holiday and received an email back which said - 'We've received your booking for car hire, but we need to check that the car you have selected is available. We aim to get back to you within the next 2 working days to confirm the status of your booking' - Needless to say reading the other posts here I never heard anything more from them but they still charged my credit card as if they'd supplied a car - AVOID AVOID AVOID!!

Max Pop found this review useful

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Maurice Firman
Taunton, United Kingdom