Bought an espresso machine for £600. When it arrived it leaked, so I had to send it back. I had to chase for my refund, and in the end never did get a full refund - just silence.
Reading the reviews all the satisfied customers are those where things went well. When anything goes wrong I wouldn't bet on them coming up trumps.
Other things you might want to think of before dealing with this company:
1 - they sell grey imports - my machine was trucked from Italy - so the manufacturers guarantee will not be honoured
2 - the extended guarantee is provided by the company, not the manufacturer - good luck if you ever need to use it
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