Charlotte Morgan´s profile

Reviews (1)

Not very efficient

I ordered a product with yourselves 10 days ago but still havent receive anything yet

19 April 2013

Reply from Active Beauty

Thank you for your comments regarding your recent order with us. We are very sorry to hear that your order has not yet arrived for you. We have looked into your order for you and this was dispatched on Monday 8 April using the Free Standard delivery option. The majority of orders dispatched using this service are delivered within the quoted 4 to 6 working days (Monday to Friday). Unfortunately as this is not a time guaranteed service, we do have to allow a little extra time in case of delays within the postal service. Should you wish for further information on your parcel, please do not hesitate to contact our dedicated Customer Service Team who would be more than happy to look into this for you.

Kind regards,
Customer Service Team.

Charlotte Morgan´s profile

profile image of Charlotte Morgan
Charlotte Morgan
United Kingdom