Allen Beard´s profile

Reviews (2)

Csl Furniture


never buy anything from this company, they will con you out of as much money as they can and if you make a mistake they will charge you at least 40% of the original order price to cancel your order, a mistake can be as simple as the delivery man saying " i cant get it into this room ", they do give you about 7 days to change your mind, but they take over a month to deliver it, so your trapped, so you end up paying about £500 to cancel or about £128 to re-order, oh and don`t forget, " THEY REALLY DON`T LIKE AFTER SALES SERVICE ".


very unhappy

i ordered a king size bed frame for my son and his partner, a van arrived 3 days later on the friday, i went to there home to help put it together, when i got there i saw that it was only a double size, i phoned the company and they told me it would be the following week when they would receive their king size, which meant that they would have to sleep on the floor for 5 nights till the wednesday.
the delivery van arrived this lunch time, ( wednesday ) and AGAIN IT WAS A DOUBLE SIZE FRAME, i am very ANGRY with this, i also have phoned them umpteen times only to be told i should send an email, i didnt even get chance to explain to the lady what was happening as she put the phone down on me.
i have sent them an email to say i am now canceling my order and want my money back.

Julieand Alan Williams found this review useful

18 April 2013

Reply from

Dear Allen,

Thank you for your review. I am really sorry to hear that you received the incorrect bed, especially twice. I can see that a king was definitely ordered and so I am looking to see what has gone wrong. I will be in touch shortly to resolve this order.

Kind Regards

Allen Beard´s profile

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Allen Beard
Manchester, United Kingdom