I was able to track that you had dispatched my goods promptly but the delivery firm claimed that had tried to deliver my goods 3 times and left a card. I was at home at least one of the times they said they tried to deliver. They didn't leave any cards - I live in a flat and our letterboxes are behind an electronically locked door so it is a physical impossibility. Nor did they attempt to leave the parcel with our facilities manager whose office is under the entrance arch. When I rang up it was patently obvious that they much preferred the customer to drive to their depot and pick it up. Rubbish!
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