Hazel Murray´s profile

Reviews (2)

Zenbedrooms

Good Mattress for the price

Arrived without any delays had a good decent sleep

NurseryValue.com

Fantastic products, extremely poor customer service!!

I have purchased a pram, high chair & baby walker all products are good value for money however I have had several customer service issues with this company.

I had placed a order for a baby walker, a few days later I inquired about the delivery of the product and advised it was not in stock for a few weeks and this was advised on their website, however if you do a search through the search engine this did not show up! I complained as I was disappointed, 15 minutes later I received a e-mail advising they had canceled my order and were issuing a refund!! cheek!! no one replied to my e-mail asking why they done this so I asked on their facebook page then they blocked me on facebook! I was not rude I was just asking a question. There is a distinct lack of good customer service within this company.... update! After opening the box for the highchair there was a massive crack on the plastic and they made me pay to return it to get the part replaced!!!!!!!!!!!!!!!!!!!

Hazel Murray´s profile

profile image of Hazel Murray
Hazel Murray
Reviewer
Female, 1975
Falkirk, United Kingdom

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