Amir Parstabar´s profile

Reviews (1)


Limited costumer service and on the phone for over an hour.

Due to American Airline glitches, my flight is delayed which would make me miss my connecting flight. I contacted American Airlines and after 50 minutes on hold, they told me that they could not make any changes and that I have to contact Expedia. After contacting Expedia and the guy on the line asking me my problem 5 different times and repeating "I understand" over and over again, 1 hour and 20 minutes into it, I'm still on hold because he is telling me that he has to contact American Airlines to get permission. Still on hold as I write this review and my entire travel plan is about to go to hell. It's been 30 minutes since the guy told me that his supervisor was about to get on the line with me.

Amir Parstabar´s profile

profile image of Amir Parstabar
Amir Parstabar
Los Angeles, United States