Charlie Burgess´ profile

Reviews (1)

Bozowi

Worst company EVER!!!!!

I sent my galaxy s3 phone to this company after seeing I could received £240... After not hearing anything for almost a week I read the reviews (wish I had read them before as I would've sent it to either fonebank or mazuma!!) I received an email sayin due to significant scratches will only receive £180!! This seems to be a common accurance although the phone was almost brand new!! Anyway I just accepted their offer as thought I'm going to get no where is if I argue the price... I was told payment would get sent as soon as I accepted... 3 days later no money.. I emailed they said latest date the money would be in was today!! Suprise suprise no money you ring the phone number absolutley useless as there is never a reply!!! Would never use this company again is defiantly some kind of scam!!! I have already emailed trading standards with all details as I expect many other people have!!!

Terry McCoyand Chowdary Cy found this review useful

18 April 2013

Reply from Bozowi

Hi Charlie, thanks for your review.

I can see on the system that you did indeed accept our offer of £180.00. We unfortunately had to downgrade your phone due to scratches on the device as per our terms and conditions.

If you've been having issues getting in touch, please let us know the number you've been calling from and when so we can check our logs to determine what the issues have been. Our lines are busy during peak times so we always ask customers to be patient, or alternatively to email us or get in touch via our Facebook and Twitter accounts.

Charlie Burgess´ profile

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Charlie Burgess
Reviewer
1987
Gloucester, United Kingdom

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