Rob Barzda´s profile

Reviews (2)

Partmaster.co.uk

Bad experience will not be using Partmaster again

Ordered parts for our Miele dryer on a Sunday and realised later that we did not need them (long story) Rang Partmaster customer services first thing on Monday morning to cancel. The lady handling my call advised that they had not yet despatched the parts but may not be able to stop the delivery? She said she would ring me later to advise - never did. On Wednesday the unwanted parts arrived. So now have to decide if we want to keep as spares (value £50) in case they are needed in the future or return at my expense.

04 April 2014

Reply from Partmaster

Dear Mr Barzda

Thank you for your feedback, I am sorry that you experienced an issue with your order.

I have left a voice message for you earlier today and have emailed you directly so I can resolve this matter for you.

I sincerely apologise for any inconvenience you may have been caused.

Kind Regards
Jayne

WAE+

Simple and quick

Easy to use no fuss and straightforward

Rob Barzda´s profile

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Rob Barzda
Reviewer
United Kingdom

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