I purchased an engagement ring with my fiance around 18 months ago and we have recently returned for our wedding rings. The service received at Marlows was excellent on both occasions. We have found the staff to be extremely friendly, patient and knowledgeable. There are a wide selection of rings available and we felt comfortable with making the decision together as to which was our favourite (within our price range). Whilst we had an idea of what we wanted, we were grateful for some expert guidance on what was likely to be suited and love the rings we have chosen. On our first visit the ring was resized within hours and ready for collection the same afternoon, which we were very impressed with. On the second visit, we were a little later in the afternoon, but were more than happy that we could collect our rings the following day.
We did a lot of research before purchasing the engagement ring and found that the amount saved for the quality of diamond received was more than worth the trip to the jewellery quarter (and an overnight hotel stay nearby); the professional service received from the staff at Marlows was a very welcome bonus and I would not hesitate to recommend them to anyone (The store is a little 'no frills', but do not let that put you off for a second - I would much prefer to buy here than at any high street chain).
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