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Absolute Shambles!

After ordering a fridge and paying extra for quick delivery, waited in all day only for the order to not show up. After ringing customer services, which were fairly helpful and the one good thing that I can take from this experience, I was told that I would be refunded the delivery charge and that I would receive my order within the next couple of days. However after once again not receiving my order, I received an email telling me that my order had been returned and that I had been refunded. Confused, I contacted customer services once again and was informed that my item had not been in stock, however ASDA neglected to inform me of this until 2 days after the expected date of delivery. Will not be ordering from them again.

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James Goss
Maghull, United Kingdom