I decided on trading my Samsung Galaxy s2 with Bozowi after getting an online offer of £144 which was higher than everyone else was offering. The handset had been barely used and was in pristine condition. I packed the handset in its Proporta metal shielded slip case, which i let them have for free, and then double wrapped it in bubble wrap. Because the envelope that they posted out was so flimsy I used my own padded envelope.
No news for over a week, and then an email informing me that the offer had been downgraded to £75 due to scratches and cracks to the handset ! When the handset left me you would not have been able to to distinguish it from a new handset, and it was pretty well bomb proof when I posted it due to the metal case, layers of bubble wrap, and robust padded envelope. I quickly realised that I had been scammed.
Of course, I could reject their £75 offer, no doubt get scammed again for the postage, and have my handset returned to me with some newly acquired scratches and cracks, but hey, they've already mugged me once. I just have to walk away even though I feel pretty stupid for being taken in.
My advice for anyone thinking of trading in their phone to Bozowi, Don't!
They have a slick looking website, and to anyone coming across them for the first time they would look quite professional, which is all part of the deception. You would not get people to post in their valuable handsets to a company with a Mickey Mouse looking website.
To sum up. Sell your mobile to Envirofone , or put it on EBay, or even give it away, but don't get scammed like I did. Even though I have a sort of grudging admiration for them, they won't be around for too long.
Got the pretty much standard response from Bozowi below. Not for my benefit obviously, but more for the benefit of customers who may be toying with the idea of using them. They really must think that I, and all the many customers that have left bad feedback are daft.
For anybody reading this who is undecided, compare their feedback with that received by the many ethical phone recycling companies and draw your own conclusions. Also ask yourselves this. How is it that they can offer so much more than other recycling companies and yet still stay in business?
It's not rocket science! I am looking forward to receiving the inevitable legal letter from them regarding impacting business. I can then post my reviews on the many many review sites on the web.
READ AND BE WARNED!!!!
A FULL 5 DAYS AFTER ACCEPTING THEIR DERISORY OFFER STILL NO PAYMENT!!!!
AVOID AVOID AVOID. THEY HAVE HAD MY HANDSET FOR OVER TWO WEEKS AND WILL NOT PAY. THEY SAY THAT THIS IS BECAUSE OF A DISPUTE. THEY NO LONGER RESPOND TO MY EMAILS AND CAN'T BE CONTACTED BY TELEPHONE.
BOZOWI .....THERE IS NO DISPUTE. JUST PAY ME OR RETURN MY PHONE. WHAT YOU ARE DOING IS ILLEGAL!!!
I HAVE POSTED A REVIEW ON REVIEWCENTRE WHICH THEY ARE TRYING TO REMOVE BECAUSE THEY SAY IT IS AFFECTING THEIR BUSINESS.......I REALLY DO HOPE SO!
DO NOT BE FOOLED BY THEM.....READ ALL THE REVIEWS BUT IGNORE THE FEW POSITIVE ONES THAT THEY POST THEMSELVES....BUT MOST OF ALL, DO NOT UNDER ANY CIRCUMSTANCES SEND THEM YOUR HANDSET!!!!
Update..... Nearly 3 months later. Still no payment or correspondence from them.
Hopefully they are no longer in business as they are not fit to trade!
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