I've been using myhermes for around two years now and i have to say they are the best courier service i have ever used - they collect my parcel when i leave it outside, and deliver it within the time limit - sometimes even faster. I've used them for well over 100 parcel deliveries over the last couple of years without a single problem. I've noticed most of the bad reviews are over bad customer service, which I've never had to deal with, so i have to admit i can't comment on this. All in all i would definitely recommend them, especially when they are really cheap and I've had enough bad experiences in customer service with companies such as DHL, UPS and UKMail to never use them again. I don't even bother to keep the parcels in the house anymore - as soon as I've labelled them up i just leave them in a designated spot which I've already told them about.
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