I HAve bought two tickets from turkey to amsterdam on april 19 with direction of skyscanner on bravofly.com then i have received an emaşl which says reservation request received and it will be finalized in a few hours. Then i slept. İn the morning i checked my emails if they sent the confirmation but there was an email which said reservation will be confirmed in 24 hours. After that i thought i was rooked and tried to call customer service of bravo fly. İ called several times but no connection established. Then i reached customer service automatic message and told me to enter my CREDIT CARD NUMBER to talk customer representative and added there will ve no charg until i talk to a representative. Right after i enter my card number an sms delivered to my cell phone that PAGSICURO GRUPPOBRAVEF company charged me 0.50€ eventhough i didnt talked to anybody. Then phone call cancelled by bravofly saying all customer representatives are busy. I called my bank and cancelled my credit card after that because this situtation is extremely suspicious and applied a form that this was internet robbery to get my money back. 0.50€ is a very little amount but they took that money for nothing with saying they will not charge anything. Then i called the bank which i paid tickets by şts credit card if they charged the card for tickets and babk confirmed that they took the money fır tickets. I think i will not be able to get my tickets and my money already sent to bravofly. And i have to pay extra money for my every phonecall to bravofly customer service evenif nobody answers!!!!! What kind of a company is that. This is truly fraudulence. NEVER EVER ENTER BRAVOFLY.COM AND BE AWARE OF DANGER BE SURE THAT YOU WILL PAY FOR ONLY A POSSIBILITY TO GET TICKETS.
Emmalyne Smith found this review useful
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