Jez Layton´s profile

Reviews (1)


Ordered calender in December, not received still chasing a refund in April and getting fobbed off!

I would not recommend using this company to a friend. I ordered a calender in December which did not arrive. I rang visaprint to cancel this order as it was into february by this point, I was told I would receive a refund. I was then sent a form to fill out to process the refund? I don't know why this process is necessary?

Middle of April I have rang them several times and have been told several times someone will ring me back which they have failed to do.

At the time of writing this, 19th April, I am still awaiting a refund. Just to re-itterate I placed the order in December!

22 April 2013

Reply from Vistaprint

Hi Jez Layton, We’re sorry that your experience with us hasn't been a positive one; we’d like to change that. We will be in touch with you to get this resolved as quickly as possible. Thanks

Jez Layton´s profile

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Jez Layton
Shrewsbury, United Kingdom