I ordered ice skates (£115) laces (£3) and skate guards (£5) on the 13th of march got a payment conformation on the 15th and have heard nothing until today when I phoned and was told my order would not be dispatched until 22/23 of march because the laces where out of stock so I would not be getting my items until 27th - 29th of march more than 2 weeks later and the delivery was £16.50 because i live in the highlands
(weak excuse and sign of a bad website I live in a big city)
It is stupid they would hold back a £140 order for £3 laces If I had known that then I would have canceled my laces but now the whole order is canceled If I didnt contact them I would have been left in the dark!
helpful customer service poor everywhere else
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