We ordered 3 blinds first time round and couldn't be happier. Then we spent some serious money on 4 more. One of these was a bit bent on the frame and both the toggles on the long blinds to change the slat direction aren't working for both ways. My husband will endeavour to fix it himself as you appreciate it's such a pain to take them down again to complain. But this second experience may make us think twice before purchasing again.
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