They take your money, and tell you the order is on its way. Then intermittent replies to emails chasing them up. The excuses received include: items allegedly lost in transit. Or container delayed. Or their email system was down.
DO NOT TRUST A COMPANY THAT DOES NOT PUT ITS PHONE NUMBER UP ON ITS SITE.
What can you do when they email you to tell you their email system is down? I am personally thinking of going to their offices to see what is going on, or just reporting them to the Trading Standards Office - but then I won't have the item I wanted delivered.
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