I'd been trying to decide on a James Tyler Variax for a long time and when I saw the new 69s in my favourite black with the maple fingerboard that was it. Then I discovered it was like ordering a custom built sports car from a waiting list (not that I've ever ordered one by the way).
Everywhere I asked couldn't even give me an acurate time frame for a delivery in weeks. Everywhere that is except GAK. I checked the GAK website - next day! I couldn't believe it, then I didn't believe it, so I called them and said "you don't actually have a new 69s in stock do you?" the plesent man at the end of the phone said "no, we don't have one, we have two". I think you can tell a company means business when they hold the things in stock you want, because lets face it, who likes to wait ages. I ordered early Thursday and Friday lunchtime my prize possession was at my door. Email at every stage of the process, and the dispatch one with a link to full tracking. And as if that wasn't good enough, a really good quality 5m guitar cable as a free gift.
I've bought a lot of gear online, and I have been happy with my service for the most part. But I can honestly say this has been the best by far. I would highly recommend GAK to anyone.
Thank you for a superb service.
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