Matthew´s profile

Reviews (1)

Silver Shuttle

Slow

The driver arrived on time, but then proceeded to take a very circuitous route that nearly made us miss our departure time. On a flight back to Australia this was not an option!

20 April 2013

Reply from Silver Shuttle

Thank you for your feedback on our service which is very much appreciated. Great service is a fundamental part of our business, and your feedback is invaluable in helping us improve.
We will take up this issue with the service partner and driver involved in this booking and find out the reason for the excessive caution and route chosen by the driver.
Our aim is to continually improve our service through feedback of these service issues to drivers and service partners through a managed service quality programme. Thank you for your help in this regard.
Best regards.
Silver Shuttle Customer Service.

Matthew´s profile

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Matthew
Reviewer
United Kingdom

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