Ordered a bed and mattress from the showroom on Wednesday. The salesperson confirmed that the mattress would be in stock on Friday.
Monster Beds phoned on Friday to confirm delivery for Sunday. Unfortunately on the Sunday (before Christmas) there was very heavy snow and we were phoned at 11 am and told that deliveries had been abandoned due to the conditions and an accident to one of their vans.
At 7.00am on the following day we were phoned to say that the bed would arrive in 10 minutes! Sure enough it did, despite the snow and -11° temperature.
The goods were exactly as ordered and the service, particularly considering the conditions was superb.
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